IS ARENAS CAMPING VILLAGE REGULATIONS
1. GENERAL RULES
1.1 - The regulations (the “Rules”) of “Is Arenas Camping Village” (the “Camping”) was founded in order to assure to anyone a uniform, orderly, fair and pacific use of the facilities. The stay in the campsite implies the acceptance of these regulations. The non-observance of regulations or Management’s further disposals will result in the immediate leaving of the camping, the report to every local or international touristic organization and to the public authority in case of crime.
1.2 – The bungalow guests must read the special regulation exposed inside each bungalow.
1.3 - Every other rule exposed in the Camping by the Management has to be respected.
2.1 – The reception is open from 08.30 a.m. to 1.30 p.m. and from 2.30 p.m. to 7.30 p.m. during low season period and from 08.00 a.m. to 8.00 p.m. during middle and high season period (for period definition see price-list), unless otherwise decided by the Management.
2.2 – At their arrival guests must leave their I.D. documents and fill-in the Public Security form. The placement is decided by the Management.
2.3 – The bill should be requested and settled (by cash, cash-card or credit-card) at the arrival.
2.4 – On each pitch can be placed a camper-van or a trailer or a six-people tent. The Management can, with an unquestionable decision, refuse to accept guests in excess and allow the stay on a single pitch for two small igloo-tent at most.
3.1 – It is strictly forbidden to make improper use of water. Use of water is allowed only for primary use (cooking, personal hygiene, laundry and washing of dishes). We kindly ask guests to use it with care, avoiding any waste. The Camping has drinking water taps.
4.1 – It is absolutely forbidden to drive any kind of motor vehicle (including mopeds) inside the camping.
4.2 - It is allowed drive cars and motorbikes at walking pace (5 Km/h) to unload on arrival and to load on departure. After these operations motorbikes and cars have to be parked in the parking area.
4.3 - With prior permission from the reception it is allowed to drive cars and motorbikes at walking pace (5 Km/h) from 9.00 a.m. to 12.00 p.m. and from 4.00 p.m. to 8.00 p.m., just once a day, to load/unload or for disabled-people assistance.
4.4 - Driving inside the camping is not allowed in any case between 12:30 p.m. and 4.00 p.m. and between 7.30 p.m. and 8.00 a.m. or at different times if decided by the Management.
4.5 - Unauthorized parking inside the camping will be prosecuted with a fine of € 50,00 for cars and € 25,00 for motorbikes.
5.1- Boats, windsurfs and other floating means must be placed in areas assigned by the Management. According to the local laws they cannot be left on the beach. The Management is not responsible for boats damages or thefts nor for damages caused by boats to people or things.
6. DOGS AND PETS
6.1 – “Is Arenas Camping Village” accept only small size dogs, subject to Management approval. Dogs have to be kept always on leash, wear a muzzle and be taken outside the Camping for their needs or proper tools must be used (broom and bin bag).
6.2 - The dog owner has to show the dog health certificate at the check-in. It is absolutely forbidden to bring dogs on the beach,. in the market, in the restaurant and at the snack bar. Any damage to third parties caused by animals is the sole responsibility of the owner. Dogs are not admitted in the Bungalows and Bungalows Tent,. The non-observance of the rules will be prosecuted with a fine of € 100,00.
7.1 - It is strictly forbidden to light fires. The Management doesn’t authorize to use private barbecues of any type. Guests can use the barbecues available inside the camping but not on windy days. The barbecue must be supervised all the time and cleaned after use.
8.1 – On the day of departure, pitches and bungalows have to be vacated by 10:00 a.m., otherwise an extra day will be charged. Bungalow keys should be given back to the receptionists who will check the bungalow’s outfit and give back the deposit (to avoid disagreements, in case of damages guests should inform the reception).
8.2 - The day of arrival Bungalows are available from 3 p.m. in order to allow the housekeepers to do the cleaning.
9.1 -In the camping there are coin/key-operated washing machines. Coins and keys are on sale at the market or at the Reception.
10.1 -It’s strictly forbidden to cut or damage plants, bushes or branches, to hummer nails, to pour hot water or water with detergents over the plants or the soil, and also to tie any kind of thread, hammock or swing to the branches.
11.1 – Garbage must be collected in special bags, tightly tied and placed inside the containers in the separate waste collection area.
Keeping the waste in the tent pitch or leaving them in an improper place will be prosecuted with a fine of € 25,00. It is strictly forbidden to throw away garbage bags and bottles in the waste bins located at the bar and in the toilets.
11.2 – It is strictly forbidden to empty chemical toilets into the sinks, wash basins and WC. For this purpose guests have to use the camper service of the camping.
11.3 – Please leave toilets clean.
11.4 – It is not allowed to enter the toilets during the cleaning..
12.1 -The Management is not liable for loss or theft of objects and valuables, nor for damages to vehicles or people caused by third parties or natural and meteorological events.
13.1 –Early departures or delayed arrivals causes organization problems, therefore the whole booked period will be charged.
14. SILENCE AND ORDER INSIDE “IS ARENAS CAMPING VILLAGE” - SECURITY GUARDS AUTHORITY
14.1 – From 1 p.m. to 4 p.m. and from 12 a.m. to 8 a.m. it is forbidden to make any noise that may disturb guests rest, including speaking loudly, except for the places where entertainment activities take place, on specific days scheduled by the management. It is also forbidden to play electric or electronic musical instrument in the pitches.
14.2 – The management has the right, according to the law of Italian Republic, to expel anyone breaking the rules or causing inconvenience and damages.
14.3 – The Security Guard has to ensure the respect of Regulation by everyone. Each guest by entering the camping accepts to undergo the authority of the Security Staff, who is anyway obliged to respect the Italian law and the common principles of good manners and courtesy.
15.1 – Rates are calculated per day regardless of arrival time. Guest wishing to receive visits must previously inform the Reception. Visits lasting more than one hour have to be paid according to price list. Should guests leave the camping for some days, a 50% reduction will be applied on the daily rate for the persons, but not on the rate for the pitch.
16. ELECTRICITY - VARIOUS
16.1 – Electrical connection has to be used only for lighting and fridge. In case of electricity failure due to surcharge, the power will be reactivated during the staff shift working hours.
16.2 – It is absolutely forbidden to modify or to tamper with the electrical system. Violations will lead to immediate expulsion from the Camping.
16.3 – For safety reasons, it is not allowed to build fences or any kind of building structures, and to bind any kind of threads inside the pitch.
16.4 – According to the law it is absolutely forbidden to lay underground drainage pipes of trailers.
16.5 – It is not allowed to use the Reception telephone to receive personal calls. For emergencies please ask the Management.
17. REGULATION MODIFICATIONS.
17.1 – The management can at any time modify this regulation, that will be displayed at the camping entrance to ensure everyone the best use of the facilities.